Our technical help desk is on-hand to offer experienced, knowledgeable guidance to assist in solution design or component selection. Our application engineers bring their experience from hundreds of customer applications directly to your site. Our data library ensures the availability of up to date product information in both printed and electronic forms.

Whether it be for peace of mind or a technical brain to pick, it’s good to know our engineers are available to assist with your factory automation or control project. We believe that if our customers are knowledgeable they are more likely to get the best from our products. This means that our technical support engineers will take the time to explain their advice and not baffle you with science.

Our Engineering Service supports you during planning, conception and completion of projects. We offer support, consultancy and service for everything from equipment specification, system implementation and commissioning, to on-going support and training for engineering staff. We aim to offer you the peace of mind in choosing and using the right technical solution and to do so in a friendly way, making complicated technologies easy to understand.

Our site services team can be booked to assist in the design, commissioning or programming of PLC’s, HMI’s and Servo Systems. Integration with industrial networks, third party or legacy systems is their specialist area and they are prepared for the unique challenges that each project can bring.